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Online FAQs

To register for online banking please contact customer service toll free at 1-800-815-2265, Monday – Friday between the hours of 8:00 a.m. and 5:00 p.m. (MT) or after hours Monday - Friday between the hours of 5:00 p.m. and 11:00 p.m., and Saturday between 8:00 a.m. and 4:00 p.m.  You can also enroll online if we have your current email address on file.

Our online enrollment will require you to provide your SSN, an account number and email address. Upon verifying your information we will send you an email containing a verification link which will direct you to a secure web page displaying a 12 digit online banking ID and temporary PIN. Please note that the verification link must be clicked within one hour of your submission to complete your enrollment.

To enroll for Business Online Banking, please contact your branch or request that one of our bankers contact you.

Setting up your bill pay:

  1. Access your online banking.
  2. Click “Bill Pay”.
  3. Scroll to the bottom and click "+Add another bill."
  4. Enter the payee information then click "Submit."

If you have forgotten your password, you can reset it online or on the mobile app; or call customer service at anytime at 1-800-815-2265.

  1. Click on your name in the lower left-hand corner of the screen.
  2. Choose security from the menu on the screen.
  3. Click "Edit" next to password and choose a new password.

Forgot password:
  1. Use biometrics or face id to login to your app.
  2. Choose the 3 lines on the left side of the screen.
  3. Click on your name in the lower left-hand corner of the screen.
  4. Click "Security."
  5. Click "Change password." 
  6. Choose a new password.
Forgot passcode:
    1. Click "Forgot passcode" on the login screen of your mobile app.
    2. Choose a new password.

Visit a bank location near you to send a wire.

  • Routing/transit number
  • Beneficiary (recipient of wire) Account name
  • Bank name and address
  • Beneficiary Account number
  • Purpose of wire
  • Relationship to beneficiary
  • Originator line of business (occupation)
Altabank requires an actual signature in most cases, come to the nearest bank location to sign.

Bank Name: Altabank
Routing/Transit Number: 124301025
Account Name: (Name on your account)
Account Number: (Your account number)

$20.00 Domestic Wire Fee
$10.00 Incoming Wire Fee

4:15 p.m. (MT)