Online and Mobile Banking Are Safe and Convenient Ways to Manage Your Money
3/6/23 | By Lindsie Wharff, Marketing Specialist
When it comes to bank accounts, the money you put in the bank is your money and you should have convenient access to that money. Online banking and mobile banking allow you convenient access to your money and account activity from anywhere, anytime. Both methods offer convenience and security and are available digitally.
What is Online Banking vs Mobile Banking?
Altabank offers both online and mobile banking. Our online banking website can be accessed on computers, smartphones, and tablets using their internet access. Online banking is free and doesn’t require one to download an application. Online banking allows users to have a more in-depth look at their bank account. Consumers can quickly open new accounts as well. Mobile banking requires a smartphone device capable of downloading our Altabank Mobile app. This form of banking can allow you to pay bills. You may also set up push notifications to alert concerning your current balance. In some cases, mobile banking can be utilized with other budgeting apps to help thoroughly monitor the account.
Are Online Banking and Mobile Banking Safe?
Online and mobile banking are safe options to use for banking. However, we do urge users to take certain precautions.
- Secure Access
When accessing your online banking account, be sure to use a secure connection when logging in on any devices. For mobile banking, be sure to download the verified app, and avoid using public Wi-Fi networks to access your account. Having secure access for both options also requires making sure all devices and applications are up to date.
We recommend signing up for online banking alerts as well as push notification for mobile banking. These alerts will allow you to review any suspicious activity. Mobile banking apps allow users the benefit of two-factor or multi-factor authentication. Organizations will usually send a code to gain access to the account but will never require you to click a link.
- Password Safety
For both online and mobile banking, we recommend a strong password utilizing a combination of capital and lowercase letters, numbers, and special characters. We recommend changing your password every 2 months. Prior to 2022, cybersecurity experts recommended passwords be at least 8-10 characters long. They are now recommending passwords be 12-14 characters long.
How do I Open an Online Banking and Mobile Banking Account?
Registering for online banking requires a call to our toll free customer service at 1-800-815-2265.
Our customer service hours:
Monday-Friday 8:00 am- 5:00 pm
After Hours: Monday- Friday 5:00 pm- 11:00 pm
Weekends 8:00 am- 4:00 pm
You may also enroll online if your email address is on file. Our online enrollment will require your Social Security Number or TIN, your account number, and email address. During this process a verification link will be sent to the email we have on file. This link will direct you to a secure web page with your secure account information, so you must click the link within one hour to complete your enrollment.
What Features are Available on Online and Mobile Banking?
- Account Activity Alerts
- Remote Deposit Capture
- Bill Pay
Deciding what type of banking is right for you can be difficult. Mobile banking is convenient to some because they prefer accessing their account on an app. Others like having access to their account on their computer, tablet, and other internet-capable devices. Whatever your preference, Altabank is here to help with your banking needs.
Author: Lindsie Wharff is a Marketing Specialist at Altabank. She specializes in social media and marketing content and enjoys helping people learn more about their finances.